Make yourself comfortable!
[I]nterviews with doctors, hospital executives, pharmacists and newly insured people around the country suggest that the biggest challenge so far has been verifying coverage. A surge of enrollments in late December, just before the deadline for coverage to take effect, created backlogs at many state and federal exchanges and insurance companies in processing applications. As a result, many of those who enrolled have yet to receive an insurance card, policy number or bill.
Many are also having trouble reaching exchanges and insurance companies to confirm their enrollment or pay their first month’s premium. Doctors’ offices and pharmacies, too, are spending hours on the phone trying to verify patients’ coverage, sometimes to no avail.
“The system wasn’t really built to handle this kind of glut of new patients,” said Dr. Curtis Miyamoto, a radiation oncologist at Temple University Hospital who is president of the Philadelphia County Medical Society. “So it’s resulting in us having some delays in getting people verified, and therefore delays in their care.”
Here's my timeline: Applied for individual coverage December 7. Covered California requested proof of income on December 12. Documents were sent to them December 13. Officially enrolled December 21, at which time I was told that my insurer would be contacting me "soon." Insurer never contacted me, so I made my first payment online via the exchange on January 2. Received letter from insurer January 8 stating that they hadn't received my first payment; letter was dated December 18 (!). Since then, I've spent approximately three hours on hold over three successive days, waiting to talk to a Blue Shield representative, to no avail. In the meantime, of course, I had to refill a prescription, and since I don't have an insurance ID number because I haven't been sent an ID card yet, my pharmacy couldn't give me the standard co-pay price discount for my meds, even though I presented confirmation-of-payment documents, so I had to pay full freight.
It's now January 11, and still no insurance ID card. ("Nobody's gotten them," said my pharmacist.) At least I know my physician's in the network since I called her office and asked her before I plunked down for a plan. (Covered California told me she wasn't in the network for the same plan.)
Now, I'm not reciting this litany of headaches to start some pity party, I'm just saying that there are hundreds of thousands of people across the country like me who've tried to do the right thing and who have been rewarded with a nonstop string of bureaucratic snafus and fuck-ups. Yes, I'm sure things will smoothen out over time, but I'm only mentioning this because Team Democrat---you know, the party that believes that government can do big things!---is forever and henceforth going to be associated with this new regime, and that's why they really needed to make sure they Got It Right the first time. And obviously, they failed. Perhaps we'd consider simpler alternatives next time?.
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Baron V